The Bug Master is an Austin Pest Control Company started in Austin Texas in 1981. At Bug Master we are passionate about customer service. We pride ourselves on quick response times and effective solutions to pest problems. We provide pest control Austin Texas can count on.
We are focused 100% on being a great pest control Austin Texas company. According to our great customers as well as the top industry publication, PCT Magazine, we have had pretty good success so far.
We are recognized among the top 100 pest control service companies in the nation, and are proud to have earned that spot every year in Pest Control Technology magazine, the industry’s premier trade publication.
Pest Control Technology also listed us on their list of 25 Companies to Watch in 2011.
The Bug Master History
Bug Master Exterminating Services, LTD., is a family owned business, offering pest control Austin Texas and Central Texas can count on. We have been around since 1981 when we were founded by Ned Ewart. Back then our first service vehicle was a VW Bug, but things have grown a little since then.
Now, 30 years later, we are one of the largest independent pest control Austin Texas companies in the state, and are recognized in the top 100 in the nation, but we still pride ourselves on our quick response times, our courteous team, and our effective pest control Austin Texas service.
We are dedicated to providing convenient and effective pest control service to meet our customer’s needs. It is our goal to be the best service company you have ever dealt with in any industry.
The Bug Master provides a full array of pest control Austin Texas services including termites control, rodents and urban wildlife removal and exclusion, and control of pest birds and bats. We provide services to exclude most of these pests from your home and offer a warranty on our services. Satisfaction Guaranteed. If you are not satisfied with the service we have provided, we will return and address the concern at no additional charge. If you still are not completely satisfied we will cheerfully refund your money. That is our 100% commitment to customer satisfaction.
The Bug Master has earned the QualityPro designation and the “Mark of Excellence” in pest management. In the words of our owner, Mr. Ned Ewart, “Becoming QualityPro was important to me, because I strive to offer the best service, pest elimination, and security to our customers. This designation, like the “Good Housekeeping Seal Of Approval”, offers consumers solid proof of the commitment, thoroughness, and quality of my company’s services.”
Quality Pro Certifies that the Bug Master takes extraordinary steps to ensure that our customers can rely on us, by meeting or exceeding all requirements for certification by the National Pest Management Association.
Some of the standards and requirements of this certification that have proven to be most valuable to our customers, include the following:
- Warranty / Guaranteed Services
- A commitment to environmental stewardship
- Uniformed Employees with identification picture badges
- Pre-Employment Drug Screenings
- Background Security Investigations
- Motor Vehicle Records Review
- Drug Free Workplace
- Auto / Liability / Property Damage Insurance
- Well Maintained Vehicles with clear markings for identification
- Highly Trained Employees
All Inspectors, Consulting Representatives and Service Personnel are Licensed / Certified with the TDA / Structural Pest Control Service of Texas (The state agency governing our industry).